Privacy Policy
Last updated · June 2026
This is a plain-English summary of how Vantio handles data. It’s a working draft — our final policy will be confirmed before launch. If anything here matters to you, email us and we’ll talk it through.
The short version
Our Chrome extension anonymises your chats on your own device — we only ever receive anonymised conversations, never your customers’ phone numbers or personal details.
We use what we receive to analyse your sales funnel and build your Scout. We don’t sell your data.
The Vantio WhatsApp browser extension
The extension runs entirely in your own browser on web.whatsapp.com; we never log into or access your WhatsApp account. It reads recent customer conversations locally and anonymises them on the device — removing names, phone numbers, email addresses and street addresses, and reducing postcodes to their district — before producing an export.
Only this anonymised text is sent to Vantio (to our own domain, vantiohq.com), and only when you run the export; we use it solely to produce your audit.
Your Vantio access code is stored locally in your browser so you don’t have to re-enter it. The extension requests only two permissions: local storage (for the code) and access to web.whatsapp.com (its only function).
Vantio acts as your data processor under a Data Processing Agreement; you remain the data controller, and raw data is deleted once your audit findings are produced.
What we collect
Anonymised conversation data you choose to share via our extension (personal identifiers removed on your device first).
Basic account and contact details you give us (e.g. your name and email when you book a call).
Privacy-friendly, aggregate analytics about how this website is used. Marketing cookies only load if you accept them in our consent banner.
How we use it
To run your free audit and build and operate your Scout.
To contact you about your audit and your account.
To improve our product. We do not sell your data to third parties.
Your rights (UK GDPR)
You can ask us to access, correct, or delete your data, and to stop processing it, at any time.
Contact us at hello@vantiohq.com and we’ll action it.
Retention & contact
We keep data only as long as we need it to provide the service, then delete it.
Questions? Email hello@vantiohq.com.